Conditions and Liability
Pyper and Finn and our parent company, Blue Poppy assume no responsibility for any damage that may occur due to misuse or use of candles and candle burning, wax melts, diffusers, and any product sold in our shop.
Use care and precautions when using candles, melts, and difussers. Burn and use at your own risk.
When buying any item, you agree that: (i) you are responsible for reading the full item listing and care instructions before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
By submitting your order, you confirm that you have read the full Candle Care instructions and understand that Pyper and Finn cannot be held liable for any damage or injury that may occur as a result of using our products. You agree to use at your own risk. The user of Pyper and Finn products is solely resonsible for any damage or injury that may occur as a result of using Pyper and Finn products.
Type of personal information we collect from our site visitors:
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How we collect information:
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. When you send us a message through our contact form, when you purchase a product in our store, or when you subscribe to your newsletter.
Why we collect such personal information:
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
To obtain accurate information for shipping purposes
For occasional marketing campaigns
How we store, use, share and disclose our site visitors' personal information:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Communication with our site visitors:
We may contact you to notify you regarding your online order, your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Cookies and other tracking tools:
Our website may track personal information through the use of the following cookies to collect and store personal information for the following reasons: