Pyper and Finn and our parent company, Blue Poppy assume no responsibility for any damage that may occur due to misuse or use of candles and candle burning, wax melts, diffusers, and any product sold in our shop. 


Use care and precautions when using candles, melts, and difussers. Burn and use at your own risk.

When buying any item, you agree that: (i) you are responsible for reading the full item listing and care instructions before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

By submitting your order, you confirm that you have read the full Candle Care instructions and understand that Pyper and Finn cannot be held liable for any damage or injury that may occur as a result of using our products.  You agree to use at your own risk.

You may return your unused product within 14 days of purchase. The buyer is responsible for shipping cost on all return items. ... In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 14 days of delivery.

We are not responsible for any items lost during transit.  When a package leaves our hands, it becomes the sole responsibility of the shipping carrier to deliver all packages securley to the shipping address listed on the package.